877-621-5790 WhaT is The 24-hour Rule LuftHansa? Contact Us
May 7, 2024 ⚊ 1 Min read ⚊ Views 23 ⚊ TRAVEL
The Lufthansa Customer Service Plan is another step to reach this goal. It has been developed in accordance with Department of Transportation (the “DOT”) regulations for the departure or arrival of international flights at covered U.S. airports.
Lufthansa’s Customer Service Plan reflects our commitment to treat our customers in a fair, courteous and prompt manner and to provide them with clear information about what they can expect us to do, particularly during occasional, irregular operations. In addition this plan will allow us to act promptly when we fail to meet our customer’s expectations
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