How To Improve Customer Experience?

March 27, 2023 ⚊ 1 Min read ⚊ Views 63 ⚊ BLOG

The quality of customer service is only one component of the customer experience; other components include advertising, packaging, characteristics of the product and service, convenience of use, and dependability. CX (customer experience) is not a process. It’s an emotion. It’s the impression that a person (or any other person) has of your brand as a result of their interactions with you.

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